Call tracking solution for tracking your business calls
Call tracking helps businesses in analyzing the RoI of their marketing campaigns by tracking their customer calls. With tracked customer calls, businesses can ensure zero missed calls and effective follow-ups on their missed calls. Business call tracking software helps businesses in making their customer communication better and also makes it easier for agents to handle any volume of customer calls.
Call tracking software for business
Easy RoI calculation
Extending your business phone number to a call tracking system will help you measure the marketing responses. You can now check how many calls your marketing campaigns received, measuring their performance. The call tracking solution will help you ensure a constant and effective tab on your customer calls.
Understand prospects
It is important for you to evaluate how your prospects find you. Implementing a call tracking system will help you understand how prospects are reaching you out - whether it was your PPC Campaign or a word of mouth referral, call tracking shall help you identify the route. The call tracking solution will help you mould your business marketing investment.
Key features of call tracking
Track performance
Measure the performance of the campaigns counting the number of calls on each campaign with call tracking system.
Analytical reports
Get call reports of your business. Understand the work processes of your business by analysing on your call tracking software.
Zero missed calls
Map the virtual number to a call tracking system. Track all the calls, whether received or answered and view the details of all the calls tracked.
Callers' database
Create a callers' database of the calls tracked. Use the database from your call tracking system to reconnect with them for repeat business.
Scalability
Track your business phone calls from anywhere in the country. Connect your phone to a call tracking system and get unlimited access to your business calls.
Call recording
Record the business calls you get. Listen and understand the customer sentiment through call tracking to deliver superior customer service.
Call tracking ensures you don't miss any business opportunity
With call tracking system in place, you can count on the number of call conversions through your marketing channels and also determine overall call volume of your business being missed, received or connected. VP-BCS is a leading call tracking system provider and is designed to facilitate all these aspects.
Zero missed calls
Evaluate marketing performance
Track conversions
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